Common questions

Do you offer trade discounts?

Yes, to support our existing and prospective resellers we have an impressive tariff of trade discounts.

Do you offer trade credit?

Subject to our credit application process we can offer attractive trading terms on our buy now, pay later plans.

How do I open a trade account?

If you are a potential new customer you can apply for an account using this link to our Customer Account Form . Alternatively, please contact us and we will be delighted to walk you through the process, or visit you if preferred.

Do you offer bulk buy savings?

The more you buy the more efficient our postage and packing costs become, and we are happy to share these savings with our customers. Effective purchasing volume for bulk orders include full pallet or full container loads.

Do you have promotional offers?

To ensure our resellers have access to great trade prices we have an ongoing campaign of promotional offers refreshed at regular intervals. From spot to full range offers our promotions are designed to help you turn round stock fast and with profitable returns. Please contact us and we will be happy to share our current offers.

Do you promote overstock?

Yes, at times we will promote overstocked items, often referred to as excess stock, obsolete stock and clearance stock. If you are interested in our overstock inventory please contact us and we can include you on our memorandums.

Do you break carton packs?

Our standard price tariffs are based on full pack quantities. However, it is possible for us to deliver lines below these quantities; although there is a nominal handling fee for this convenience.

What are your carriage paid orders levels?

The following carriage paid order rates apply to standard trade tariffs.

England & Wales

Free standard delivery is available on all orders over £50. A carriage charge of £6.95 will be applied to orders below £50.

Scotland & Northern Ireland

Free standard delivery is available on all orders over £150. A carriage charge of £9.95  will be applied to orders below £150.

Republic of Ireland & Channel Islands

Free standard delivery is available on all orders over £250. A carriage charge of £14.95 will be applied to orders below £250.

Orders to other locations

Please contact us to discuss your requirements.